Institute of Chartered Accountants in England and Wales (ICAEW) members have reported considerable delays in HMRC's processing of Research and Development (R&D) claims, affecting both SME R&D relief and R&D expenditure credit (RDEC) claims. Expected processing time of 4 to 6 weeks has turned into 4 to 6 months.

The ICAEW's Tax Faculty has raised the issue with HMRC and has received the following response.

‘A combination of recent staff losses and very high volumes of claims has meant that we have been unable to turn around claims as quickly as we would like. We’re constantly reviewing our processes to manage peaks, and we’re currently taking the following actions to reduce delays:

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