Print

The House of Commons ‘Treasury Select committee recommended in September 2011 that HMRC should work closely with the professional bodies, tax charities and businesses to improve the end-to-end experience of dealing with HMRC.

After a review of processes over the past two months, which has involved visits by HMRC to firms of members of all the professional bodies, and visits by firms to HMRC post rooms, HMRC have committed to:

Representatives from: the Institute of Chartered Accountants in England and Wales, the Chartered Institute of Taxation, the Institute of Chartered Accountants of Scotland, the Association of Chartered Certified Accountants, the Association of Accounting Technicians, the Association of Taxation Technicians, the Low Incomes Tax Reform Group, Tax Aid, and Tax Help for Older People are all involved in the project. The aim being to work jointly through issues identified to see both how HMRC can improve and streamline its processes and what agents need to do to ensure they run as smoothly as possible.