Four hundred members of the Public and Commercial Services (PCS) union will strike at HMRC's offices in Newcastle and East Kilbride until 2 June 2023. This may have serious repercussions for employers, in particular.
The PCS union says the walkout of 432 members will cause 'significant problems' for businesses across the UK. On the other side, HMRC has asked the Institute of Chartered Accountants in England and Wales (ICAEW) to pass on apologies for any inconvenience caused and is asking that employers and agents use its online services to resolve their queries.
The services likely to be affected include:
- HMRC's helpline.
- Student loans unit.
- PAYE registrations.
- Employment allowances.
Businesses and agents should be aware that the walkout is likely to hit HMRC's ability to handle:
- The key date of 31 May when employers have to give P60s for 2022-23 to employees and provide a statement of payrolled benefits.
- 6 July is then a massive deadline for HMRC submissions:
HMRC seen its customer service workforce cut from 25,000 to 19,500 over five years.
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PCS union statement: HMRC customer services on strike