HM Revenue & Customs have different addresses for PAYE, SA and CGT customers to use. Deciding which address to use is the fun part.

HEALTH WARNING: We, the authors of this page and, this website are not HMRC. We do not work for HMRC. 

Writing to HMRC: follow these rules:

  • If a tax office writes to you, reply to that tax office, wherever it is located.
  • Self assessment (income tax and CGT for individuals) use the address below.
  • Employers (PAYE and NICs) use the address below.

Helplines for HMRC: (have your National Insurance number with you when you phone) and follow this link

HMRC main addresses - follow the links to the relevant contacts page which gives phone numbers and instructions.

Self Assessment - general enquiries
HM Revenue and Customs 
BX9 1AS 
United Kingdom 

Contacts page

HM Revenue and Customs - Self Assessment to change your details
PO Box 4000 
Cardiff 
CF14 8HR 
United Kingdom 

Contacts page

Employer general enquiries
 
PT Operations North East England 
HM Revenue and Customs
BX9 1BX
United Kingdom

Contacts page

 

Queries about National Insurance contributions

PT Operations North East England 
HM Revenue and Customs 
BX9 1AN 
United Kingdom 

Contacts page

Employer PAYE payment enquiries

HMRC 
Direct 
BX5 5BD 
United Kingdom 

Contacts page

 

Complaints:

About Self Assessment and PAYE  to: HMRC PAYE and Self Assessment complaints, BX9 1AB.


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Comments (8)

Rated 3 out of 5 based on 2 voters
This comment was minimized by the moderator on the site

Hi, I wondered if you have a postal address for HMRC in relation to furlough payments? thanks

Guest
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My father-in-law a Maltese citizen, living and working in Malta used to pay income tax in the UK on earnings made in the UK. He was the agent in Malta for an established British insurance company and the taxation department in the executor and...

My father-in-law a Maltese citizen, living and working in Malta used to pay income tax in the UK on earnings made in the UK. He was the agent in Malta for an established British insurance company and the taxation department in the executor and trustee department of said company used to file his tax returns and make payments etc on his behalf from two trusts held in his name. I need to obtain his tax returns and declarations of assets from the mid-70's to 1996 when he passed away. I would appreciate the name and address of the department within HMRC which I can write to to obtain thse documents.

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Guest
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I have written and written and it would appear that either you cannot read or write which in turn stops you from answering any of my letters. I have on numerous occasion informed your office I am not a UK resident and I have sent proof of this...

I have written and written and it would appear that either you cannot read or write which in turn stops you from answering any of my letters. I have on numerous occasion informed your office I am not a UK resident and I have sent proof of this more times than I care to remember but you still take it upon yourselves to totally ignore this.
If at some point you can find time to look into this matter you will see I pay income tax in Canada therefore I should be entitles to a refund of back taxes you have deducted from my pension.
It would be very much appreciated if someone could attend to this matter forthwith.

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Guest
This comment was minimized by the moderator on the site

Look folks, please don't shoot the messenger.

Did you even read the article above? Please re-read it. You will notice that we VERY clearly state the following:

"HEALTH WARNING: We, the authors of this page and, this website are not HMRC. We do...

Look folks, please don't shoot the messenger.

Did you even read the article above? Please re-read it. You will notice that we VERY clearly state the following:

"HEALTH WARNING: We, the authors of this page and, this website are not HMRC. We do not work for HMRC. "

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Guest
This comment was minimized by the moderator on the site

I too am really dissatisfied with HMRC services. Not only is it frustrating when you have to wait to get through to anyone on the phone line but when you do they cannot put you through to various departments but they have to try to call that...

I too am really dissatisfied with HMRC services. Not only is it frustrating when you have to wait to get through to anyone on the phone line but when you do they cannot put you through to various departments but they have to try to call that department for you and then they are in a permanent queue themselves so they then apologise on behalf of the dept you need! There is no direct number for the departments nor emails either. I have been waiting more than 18 months for errors on my SARS report to be amended including one year ( amongst many erroneous annual figures ) in which a minus figure of earnings of £643 has been recorded instead of almost £10,000 despite my having provided the P60 and all wage slips for that year 2004/2005. I have been told yesterday that now an investigator has been allocated to deal with the errors including this one but it will be another 8 weeks at least before I am likely to hear anything. Additionally I received only 3 days ago a SARS report I'd requested as an update to the erroneous one sent to me August 2018 and they sent out exactly the same SARS report with no corrections made to it. I am waiting for the accurate adjustments to be made as well as an updated SARS report that Teachers Pensions require in order that I can access a pension I was due 4 years ago but can't access until this MESS is sorted. What on earth is it all coming to when HMRC can't/don't resolve matters in REASONABLE TIMEFRAMES or enable direct communication between individuals who are crying out for assistance and information very much needed so they can sort important financial affairs expediently?

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Guest
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Cannot find out where the amount given under 'Less untaxed income' as my untaxed income from savings is less that £1000. Want to write - this website says write to address of tax office on coding notice but no address give. Accessing my account...

Cannot find out where the amount given under 'Less untaxed income' as my untaxed income from savings is less that £1000. Want to write - this website says write to address of tax office on coding notice but no address give. Accessing my account on line has no result Where can I write to?

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I sent you a letter 6 weeks ago, no reply, phoned 4 times, twice the battery on my landline phone packed up as the wait was so long, and twice you cut me off before anyone got to me, I tried a live chat that took forever and did not really solve...

I sent you a letter 6 weeks ago, no reply, phoned 4 times, twice the battery on my landline phone packed up as the wait was so long, and twice you cut me off before anyone got to me, I tried a live chat that took forever and did not really solve my problem, you send new tax codes with figures of pension payments which are not the same as my bank statements, you say any problems contact us, but no address phone number etc. on how to do that. I was told in the nightmare live chat I could not do a self assessment as I do not match the criteria. So I cannot solve my query.
Very poor service by HMRC.

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Guest
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I am unimpressed by HMRC.
I wrote some 6 weeks ago saying I could just pay my 2018/19 tax but was not in a position effectively to lend to the Government for 2019/20. a year in which my trading in the Art World has been abysmal. No answer.

Today...

I am unimpressed by HMRC.
I wrote some 6 weeks ago saying I could just pay my 2018/19 tax but was not in a position effectively to lend to the Government for 2019/20. a year in which my trading in the Art World has been abysmal. No answer.

Today I rang up to report what was obviously a scam. An Indian - called Mike Wilson ! - rand to say I owed tax going back to 205 ! This could be worth investigating. He gave his telephone number as 0740 176 6723 and his work/identity ? number as 180359.

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Comment was last edited about 6 months ago by Nichola Ross Martin Nichola Ross Martin
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